<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=74383&amp;fmt=gif">
Contact Us
Request Demo
Menu
Contact Us
Request Demo

S2 E17: Gustavo Imhof - CX Metrics and KPIs in the Age of A.I.

Listen on Google Play Music
 
 
Listen on Apple Podcasts

Gustavo Imhof has been recognized as one of the rising stars of Customer Experience. Recently nominated a "30 Up and Coming Leaders in CX" --aged below 30, he works with leading blue chip companies and spoken to audiences across Europe and in LATAM, helping people understand the DNA of great CX strategy. He is regularly featured on a number of leading Customer Experience portals and has contributed to a number of CX thought leadership publications. Gustavo is specialized in measurement, KPIs and making your Voice of Customer actionable and embedding it within the business.

Don't have 30 minutes to listen? Read the full episode transcript here!

Follow Worthix on LinkedIn                                                                   Follow Worthix on Twitter: @worthix

Gustavo Imhof on LinkedIn 
Follow Gustavo Imhof on Twitter: @GustavoImhof

Follow Mary Drumond on LinkedIn 
Follow Mary Drumond on Twitter: @drumondmary

Subscribe to Voices of CX Podcast