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S2 E15: Nate Brown - Making Customer Feedback Matter

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Nate Brown is the Co-founder of CX Accelerator. While Customer Service is his primary expertise, Nate is able to leverage experience in professional services, marketing, and sales to connect dots and solve the big problems.  From authoring and leading a Customer Experience program, to journey mapping, to managing a complex contact center, Nate is always learning new things and sharing with the CX community.

Don't have 30 minutes to listen? Read the full episode transcript here!


Visit Nate Brown's project, CX Accelerator 

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Follow Nate Brown on Twitter: @CustomerIsFirst

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Follow Mary Drumond on Twitter: @drumondmary

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