Turn Stories Into Conversions – Feat. Melanie Deziel – S6E2 – Voices of CX

Becky Roemen – Contact Centers are Untapped CX Value Centers – S5E11

Thales Teixeira – Products Don’t Disrupt Markets; Customers Do – S5E9

Brian Carlson – When Patient Experience Meets Quality of Care – S5E8

Dr. Gleb Tsipursky – Never Go With Your Gut – S5E7

Rob Markey – Are You Undervaluing Your Customers? – S5E2

James Dodkins – The CX Rockstar’s Return Tour – S5E1

Don Peppers – How Extreme Trust is Changing the CX Game – S4E12

Ted Wright – Word of Mouth: the Stone Age Marketing that Still Works – S4E11

Voices of CX Season 3: The Highlights