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Technology

Category: Technology

Technology has become one of the main ways that businesses increase their efficiency in the last several decades. Technology is also a major asset when it comes to customer experience; with technology, businesses are able to streamline, personalize, and simplify the customer and employee experience.
Closeup serviette dispenser with QR code for online menu
January 3, 2022
HospitalityTechnology

QR Code: Here To Stay, or Passing Tech Fad?

Steve Berry
Artificial intelligence (AI), machine learning and modern computer technologies concepts. Business, Technology, Internet and network concept.
June 24, 2021
InnovationTechnology

Empathetic Artificial Intelligence: Next-Gen Tech for Scaling Empathy

Mary Drumond
May 5, 2021
Data AnalyticsTechnology

Conversation-Based Customer Decision Intelligence: What? Why? How?

Steve Berry
January 13, 2021
CX NewsTechnology

Signal and Telegram apps soar as WhatsApp alternatives

Hannah Michelle Lambert
December 8, 2020
CX NewsTechnology

Apple forced to go anti-green?

Itzell Ramirez-Lopez
Christmas online party. People celebrating new year, happy friends on video chat. Man woman with champagne confetti gift vector illustration. Online party celebration, people call and celebrate
October 19, 2020
CX NewsTechnology

OnZoom: Zoom’s new event ticketing app

Hannah Michelle Lambert
September 3, 2020
CX NewsTechnology

Move Over Apple There’s a New Wristband in Town

Itzell Ramirez-Lopez
June 22, 2020
CX NewsTechnology

Twitter Launches New Voice Tweet Feature

Hannah Michelle Lambert
July 11, 2019
Technology

The Fourth Industrial Revolution, and Why it Matters to Everyone

Steve Berry
May 23, 2019
Technology

How iBuyers are Challenging Expectations in Real Estate

Steve Berry
March 7, 2019
Technology

How Machine Learning A.I. Extends the Limits of Technology

Worthix Team
February 14, 2019
Technology

What is Big Data Anyway?

Worthix Team
May 31, 2018
Technology

A.I.: The Future is Now in Customer Experience

Crystal Garrett
March 13, 2018
Technology

6 Advancements That Influence Customer Expectations

Anthony Sledge
October 10, 2017
Technology

First AI-Powered Survey is Disrupting The Customer Experience Economy

Guilherme Cerqueira
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