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Hospitality

Category: Hospitality

The hospitality industry includes hotels, restaurants, tourism, and other forms of in-person entertainment. Hospitality is especially relevant in the experience economy, where businesses are putting a premium on time and immersive experiences.
Closeup serviette dispenser with QR code for online menu
January 3, 2022
HospitalityTechnology

QR Code: Here To Stay, or Passing Tech Fad?

Steve Berry
May 11, 2021
CX NewsHospitality

The Starbucks Experience

Itzell Ramirez-Lopez
October 10, 2019
Hospitality

Humanizing the Guest Experience with Great Employee Experience

Hannah Michelle Lambert
December 6, 2018
Hospitality

Why Airlines Should Mine Big Data To Improve Customer Experiences

Worthix Team
November 1, 2018
Hospitality

The Millennial Factor: A Glance at Global Travel Trends

Worthix Team
July 5, 2018
Hospitality

Hospitality: a Minefield for Customer Experience Expectation Gaps

Mary Drumond
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