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Data Analytics

Category: Data Analytics

Data analytics, or the processing of raw data, is key to measuring the impact of your business initiatives, especially in Customer Experience. A few sectors of data analytics that we discuss on this blog are surveys, Voice of Customer, and Artificial Intelligence.
March 5, 2020
Data Analytics

3 Ways to Make Chatbots an Invaluable Part of Your CX

Worthix Team
February 13, 2020
Data Analytics

Is your Customer Survey Data a Goldmine or a White Elephant?

Worthix Team
June 6, 2019
Data Analytics

The Dangers of Swimming Aimlessly in VoC Responses

Steve Berry
January 11, 2018
Data Analytics

The KPI that Taught Companies How to K.I.S.S.

Crystal Garrett
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