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Author: Itzell Ramirez-Lopez
Businesswoman pressing face emoticon on virtual touch screen at smartphone .Customer service evaluation concept.
October 7, 2021
Customer Experience

How to keep your customers happy

Itzell Ramirez-Lopez
July 19, 2021
CX News

The new TikTok: Instagram’s focus shift

Itzell Ramirez-Lopez
June 8, 2021
CX News

Supersonic jets are coming

Itzell Ramirez-Lopez
May 11, 2021
CX NewsHospitality

The Starbucks Experience

Itzell Ramirez-Lopez
April 21, 2021
CX NewsHealthcare

AI will transform healthcare

Itzell Ramirez-Lopez
April 9, 2021
CX NewsRetail

Best Buy is coming after Amazon

Itzell Ramirez-Lopez
March 19, 2021
CX NewsRetail

Disney Stores adapt to changing customer expectations

Itzell Ramirez-Lopez
February 12, 2021
CX NewsEntertainment

Spotify wants to hear it all

Itzell Ramirez-Lopez
February 3, 2021
CX NewsRetail

Online marketplace Mercari goes to Super Bowl LV

Itzell Ramirez-Lopez
January 25, 2021
CX NewsEntertainment

The streaming wars welcome Paramount+

Itzell Ramirez-Lopez
January 7, 2021
AutomotiveCX News

Stellantis: the child of PSA Groupe and Fiat Chrysler

Itzell Ramirez-Lopez
December 17, 2020
CX News

A universal logo for thrifters

Itzell Ramirez-Lopez
December 8, 2020
CX NewsTechnology

Apple forced to go anti-green?

Itzell Ramirez-Lopez
November 13, 2020
CX News

McDonald’s rebrands with McPlant burger?

Itzell Ramirez-Lopez
November 9, 2020
CX News

Introducing TikTok Treats

Itzell Ramirez-Lopez
October 23, 2020
CX NewsEntertainment

Quibi: The little platform that couldn’t

Itzell Ramirez-Lopez
October 12, 2020
AutomotiveCX News

Waymo: No more drivers in the driver’s seat?

Itzell Ramirez-Lopez
October 1, 2020
CX NewsRetail

The Lobby: This Generation’s QVC?

Itzell Ramirez-Lopez
September 21, 2020
CX NewsEntertainment

The Theatrical Experience is Ending

Itzell Ramirez-Lopez
September 3, 2020
CX NewsTechnology

Move Over Apple There’s a New Wristband in Town

Itzell Ramirez-Lopez
August 20, 2020
CX News

Instagram Launches a New Feature — A Blessing or a Curse?

Itzell Ramirez-Lopez
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