CX Glossary: A guide to Customer Experience terms

Spotify Proves You Listened to Your Favorite Artists First

“Ask Sam:” Walmart’s New Voice Assistant

AMC + Universal Strike a Deal — And Everyone Wins

Peacock Is a Streaming Service for the People

Lemonade Goes Public And Blows it Out of the Water

Walmart Converts Their Parking Lots to Drive-In Theaters

Twitter Launches New Voice Tweet Feature

Brands Take The 15% Pledge To Increase Inclusivity In the Industry

Companies Showing Genuine Empathy For the Black Lives Matter Movement

Watch Movies With Your Friends on Hulu

Swimsuit Company Pivots to Make Masks

Amazon’s Venture Into Luxury Is a Flop

The Art of the Pivot: How Big Companies Can Swerve Like Startups

Facebook Announces Free Virtual Storefronts on Platform

Twitter Employees Can Work From Home Forever

Calling All Interior Design-Loving Gamers

Google Shopping Waives Ad Placement Fees

Apple Released An iPhone Under $400

Airbnb Reaps the Rewards of Being Customer-Centric

How one brand adapted its launch during the Coronavirus outbreak

Vrbo Refuses to Change Cancellation Policy Amid Global Pandemic

How to Work From Home Like a Pro

Menards Exploiting Public Need by Price Gouging

Panera Is Offering Unlimited Coffee

Coronavirus and Business: How companies are responding to the spreading virus

A Picture of a Moldy Whopper is Going Around

Your Instagram Feed Might Be Chronological Again

Brandless Closes its Doors

Did Amazon Really Release a Dating App?