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Author: Hannah Michelle Lambert
July 7, 2021
CX News

Pinterest shows you how to lead through empathy

Hannah Michelle Lambert
June 17, 2021
CX News

Cristiano Ronaldo, Coke, and Social Proof

Hannah Michelle Lambert
June 8, 2021
CX NewsRetail

D2C goes IRL: Creating a moment of discovery

Hannah Michelle Lambert
June 4, 2021
CX News

Twitter gets into subscriptions with Twitter Blue

Hannah Michelle Lambert
May 18, 2021
CX News

Italic is luxury at a Costco price

Hannah Michelle Lambert
May 14, 2021
CX NewsFinancial Services

Is the credit score becoming irrelevant?

Hannah Michelle Lambert
Online therapy and counseling for people who lose their love or divorce. Psychologist supports Sad woman with a broken heart. Mental health vector concept.
April 1, 2021
Business Strategies

The Risks of Leaving Empathy Out of Your Strategy

Hannah Michelle Lambert
March 24, 2021
CX NewsRetail

M.M. LaFleur clothes are getting a Second Act

Hannah Michelle Lambert
March 11, 2021
CX NewsEntertainment

Instagram Live just got a little bigger

Hannah Michelle Lambert
Online shopping app
February 17, 2021
CX NewsEntertainment

Tiktok steps up its monetization game with its Seller University

Hannah Michelle Lambert
January 26, 2021
CX NewsEntertainment

Xbox shows us how to learn from our mistakes

Hannah Michelle Lambert
January 13, 2021
CX NewsTechnology

Signal and Telegram apps soar as WhatsApp alternatives

Hannah Michelle Lambert
January 12, 2021
CX NewsEntertainment

Roku might be giving Quibi’s content a second chance

Hannah Michelle Lambert
November 20, 2020
CX NewsHealthcare

Amazon Pharmacy: Amazon is getting into your medicine cabinet

Hannah Michelle Lambert
November 18, 2020
CX News

Fleets Launch as Twitter’s Take on Stories

Hannah Michelle Lambert
November 16, 2020
CX News

Instagram updates its homepage and users hate it

Hannah Michelle Lambert
hummer car
October 22, 2020
AutomotiveCX News

Hummer EV is changing Hummer’s image

Hannah Michelle Lambert
Christmas online party. People celebrating new year, happy friends on video chat. Man woman with champagne confetti gift vector illustration. Online party celebration, people call and celebrate
October 19, 2020
CX NewsTechnology

OnZoom: Zoom’s new event ticketing app

Hannah Michelle Lambert
October 14, 2020
CX NewsRetail

Popshelf is no Dollar General

Hannah Michelle Lambert
September 29, 2020
CX NewsMarketing

Travis Scott and McDonald’s Team Up

Hannah Michelle Lambert
Isometric Flat Vector Concept of Literature Reading, Language Learning, Searching Through Dictionary, Vocabulary Development.
September 21, 2020
Customer Experience

CX Glossary: A guide to Customer Experience terms

Hannah Michelle Lambert
August 11, 2020
CX NewsRetail

“Ask Sam:” Walmart’s New Voice Assistant

Hannah Michelle Lambert
August 4, 2020
CX NewsEntertainment

AMC + Universal Strike a Deal — And Everyone Wins

Hannah Michelle Lambert
July 17, 2020
CX NewsEntertainment

Peacock Is a Streaming Service for the People

Hannah Michelle Lambert
July 9, 2020
CX NewsFinancial Services

Lemonade Goes Public And Blows it Out of the Water

Hannah Michelle Lambert
July 7, 2020
CX NewsEntertainmentRetail

Walmart Converts Their Parking Lots to Drive-In Theaters

Hannah Michelle Lambert
June 22, 2020
CX NewsTechnology

Twitter Launches New Voice Tweet Feature

Hannah Michelle Lambert
June 16, 2020
Business StrategiesCX News

Brands Take The 15% Pledge To Increase Inclusivity In the Industry

Hannah Michelle Lambert
June 5, 2020
CX News

Companies Showing Genuine Empathy For the Black Lives Matter Movement

Hannah Michelle Lambert
June 2, 2020
CX NewsEntertainment

Watch Movies With Your Friends on Hulu

Hannah Michelle Lambert
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